flora Casino & Sportsbook Service Notice

We at flora operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. Our services include football betting (Liga 1, Piala AFF, Champions League, Premier League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and mobile banking, local payment, online payment, e-wallet virtual accounts.

This legal notice sets out the jurisdictional restrictions that apply to our platform. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of flora comply with the laws of their own jurisdiction before opening an account. If you are uncertain whether flora is available in your location, do not proceed with registration.

By accessing flora, you acknowledge that you have read and understood this notice and that you comply with all applicable local regulations. We reserve the right to restrict or terminate access to users in jurisdictions where our services are prohibited.

Service Availability and Jurisdiction on flora

Our platform operates under the principle that services are available only where local law permits. We do not claim to be licensed, regulated, or authorised in any specific country or region. We do not represent that our services are legal in your jurisdiction. It is your responsibility to determine whether your use of flora complies with the laws applicable to you.

We do not operate in jurisdictions where online wagering is prohibited. If you access flora from a jurisdiction where it is prohibited, you do so at your own legal risk. We accept no liability for any consequences arising from your use of flora in a jurisdiction where it is prohibited by law.

Account Eligibility and User Responsibility

To open an account on flora, you must be of legal age in your jurisdiction and must not be a resident of a jurisdiction where our services are prohibited. You represent and warrant that your use of flora is legal under the laws of your jurisdiction. We do not verify your jurisdiction at registration, but we reserve the right to restrict or terminate your account if we discover that you are accessing flora from a prohibited jurisdiction.

You are solely responsible for ensuring that your use of flora complies with applicable law. We do not provide legal advice, and we do not warrant that our services are legal in your location. If you have questions about the legality of flora in your jurisdiction, consult a legal professional before opening an account.

We may restrict access to flora from certain IP addresses, payment methods, or geographic regions at our discretion. If your account is restricted or terminated due to jurisdiction concerns, we will make reasonable efforts to return your account balance to your original payment method, subject to applicable law and regulatory requirements.

Payment Methods and Regional Availability

We accept deposits and withdrawals via payment methods available in supported regions. Our accepted methods include DANA, e-wallet, mobile banking, local payment, and online payment digital wallets, as well as e-wallet, mobile banking, local payment, and online payment bank virtual accounts. These payment methods are available primarily in Indonesia and neighbouring regions. If you attempt to deposit via a payment method from a jurisdiction where our services are prohibited, your transaction may be declined.

We do not accept payments from certain jurisdictions or payment providers. If your deposit is declined, it may be because your payment method is associated with a prohibited jurisdiction. Contact our support team if you have questions about payment eligibility.

Data Protection and Legal Compliance on flora

When you open an account on flora, we collect personal information including your name, email address, identity document details, and payment information. We use this information to verify your identity (KYC), process your deposits and withdrawals, and comply with applicable law. Our privacy policy sets out how we collect, use, and protect your data. By opening an account, you consent to our data practices as described in our privacy policy.

We may be required to share your information with regulatory authorities, law enforcement, or financial institutions in response to lawful requests. We comply with applicable data protection laws and undertake to keep your information confidential except where disclosure is required by law.

We do not operate in jurisdictions where online wagering is prohibited. Users are responsible for verifying compliance with their own local laws.

Prohibited Jurisdictions and Restricted Access

We do not offer our services in jurisdictions where online gaming or sportsbook wagering is prohibited by law. This includes jurisdictions with blanket prohibitions on online gambling, jurisdictions that restrict foreign gaming operators, and jurisdictions that require specific licensing that we do not hold. If you are located in or a resident of a prohibited jurisdiction, you must not open an account on flora.

Examples of regions where our services may be restricted include certain US states, certain European countries with strict gaming regulations, and jurisdictions with explicit prohibitions on online wagering. However, this list is not exhaustive. It is your responsibility to verify whether flora is available in your jurisdiction.

Contact and Legal Inquiries

If you have questions about the legal status of flora in your jurisdiction, or if you have received a legal notice regarding your use of flora, contact our support team. We operate in English during standard business hours (Monday–Friday, 08:00–17:00 Jakarta time). We will respond to legal inquiries within one business day and will cooperate with lawful regulatory requests.

If you believe your account has been restricted or terminated in error, you may appeal through our support team. We will review your appeal and respond within three business days. Our decision on jurisdiction-based restrictions is final and is not subject to further appeal.

By using flora, you acknowledge that you have read and understood this legal notice, that you comply with all applicable local regulations, and that you accept full responsibility for verifying the legality of your use of flora in your jurisdiction. We reserve the right to modify this notice at any time and to restrict or terminate access to users in prohibited jurisdictions without notice.